It wasn’t the first time I’d gone through his drive-thru window at McDonald’s.

I knew it wasn’t my first time because of his voice. It was unforgettable.

So when I drove through that window, having recognized “that voice” and “that personality” that captures your attention in an instant, I knew I needed to speak to this man. I needed to know more about him. Because he seemed to love his life. At least, he seemed to love his job. Or maybe he just did a great job making the best of his job.

I told Reno I’d love to contact his supervisor and asked if we could meet someday during his lunch break. I handed him my blog business card through the drive-thru window and promised I’d be in touch.

One week later, we sat down for 20 minutes together during Reno’s lunch break at McDonald’s.

I asked him what made him tick, what made him love his work. Because I’d heard the kindness and the depth of his soul through his voice. I’d seen the fire inside him come straight through that drive-thru window. And it was a beautiful, beautiful fire, like this man is ready to light the world on fire, kind of fire.

That’s when Reno told me. “I beat the odds in my life.”

In 2000, he experienced a house fire. He was 21 years old when that happened. And since then, he’s had a better perspective on life.

Prior to the house fire, he had a job at the YWCA as a child care provider. At that time, he felt the purpose of his life was to provide motivation and direction for younger children who desperately needed it.

After the house fire, he got a job at McDonalds working in the drive-thru.

One day when Reno was working in the drive-thru, a man came through. He’d been through before and had engaged with Reno on several occasions. On this particular day, the man approached Reno with an unexpected offer. “How do you feel about making more money than McDonald’s?” He had lost an employee at his metal finishing business, and was looking for a replacement. He wanted Reno on his team. Reno felt blessed to have been offered this great opportunity, which would also provide him more money than his work at the McDonald’s drive-thru.

So Reno left McDonald’s. And he began working in metal finishing – stripping metal, coating metal, and using a fork lift to transport it here and there. McDonald’s, in the meantime, realized the value Reno added to their business, so they asked him to come back. Now Reno keeps two jobs, one shift at McDonald’s, and another shift at the metal finishing business.

He’s busy “working on bettering himself” and “focusing on responsibilities” and his “well being.” He has five children to provide for – a 6 month old, 7 year old, 12 year old, 14 year old, and 17 year old. He takes his life and responsibilities seriously. I can tell.

Reno shared that he “talks to the man upstairs” and prays “morning, night, anytime.” He feels like he “has a direct connection.” It’s “like HD (high definition),” he says.

Reno’s communication with “the man upstairs” clearly translates to the McDonald’s drive-thru window. Heck, that’s what captured my attention when I came through his window. His voice is incredible, phenomenal, memorable by anyone’s standards. And his personality, just awesome, lovely, delightful. He’s a warm, gentle soul. A man you’d be blessed to engage with any day.

So I wanted to know – what motivates Reno, what keeps him so upbeat in the McDonald’s drive-thru, what’s the philosophy he’s operating under so we can all learn from this man?

Here’s what he said.

Reno is intentional about communicating well with the customers that come through the drive-thru window. He never knows what kind of day they’ve been having, so his goal is to “keep a positive beat.” Even if customers are not responsive, he tries to be “kind and grateful.”

Reno says “I’m kind of like the Dr. Phil of the drive-thru.”

People will change McDonald’s and become “regulars” just because they want to engage with Reno regularly.

I can totally see why people would rearrange their routes to have an opportunity to engage with Reno more regularly. And I can totally see why he’s the “Dr. Phil of the drive-thru.” Because he is. He truly is.

Our conversation was lovely and delightful and I loved every bit of who Reno was, who Reno is. But I had one more question to ask before we parted ways.

I wanted to know what Reno’s ultimate dreams were for his life. I had a hunch those dreams might have something to do with his voice, and I was right. He knew right away – he’d do voiceovers, be a radio DJ, or a motivational speaker.

And with that, I got goose bumps all over. Within seconds, he got goose bumps all over, too. We showed each other our holy goosebumps.

Perhaps we were on to something. Perhaps “the man upstairs” was trying to tell us something that day. Perhaps Reno was made to do voiceovers or become a radio DJ. Or perhaps, just perhaps, he was made to be a motivational speaker.

(Reno, this next part is just for you.)

Perhaps you’ll become a motivational speaker. Perhaps we crossed paths for a reason. Perhaps I’ll see you speak on stage someday. That would be awesome. And if not, I’m confident that you’re motivating people already through that drive-thru. Motivating people to be kind, motivating people to be grateful, motivating people to love, motivating people to live, motivating people to live this day a little differently than they had prior to coming through your line.

So motivate on, Reno. I’m 100% behind you. You are the awesomest.

I do believe your call is to motivate, to love on people with your voice, with who you are.

So motivate on, Reno.

Motivate on.

 

 

The cake’s lit up. Today’s for you, dear one.

What wish will you have? What wish will it be?

Dream grand. Dream big, sweet one.

For there’s only one you. You, beautiful you.

Where would you go? Who would you be? How would you live life that’s meant to be?

Do you believe it is possible? Do you believe it is true? That you are the one and only you?

What will it be, dear? What will it be?

Tell me, tell me. I long for you to see.

What does your heart say? What does it say?

Go?

Stay?

Be?

What, dear one, will be your wish?

If you could have anything, anything, anything? What would that be? What would that be?

See.

See.

See.

To see is my wish for you, for me.

To see the beauty every day.

To see the purpose in your pain.

To see life’s canvas, waiting, white.

To see your future, beauty, bright.

To see miraculous you, you.

To see the love that’s waiting on you.

To see your life for what it is.

To see that you are truly His.

To see.

See.

My birthday wish, for you, for me.

To see.

The fact that my dad’s lifelong career as band director was never celebrated properly bothered me for eight years straight. So one week ago, I took a leap of faith and wrote a post I hoped would rectify that wrong. When I hit publish, I had no idea what the outcome would be, but I did it anyway.

Today, I’m happy to announce that my hopes and dreams for that post came true. The response was greater than I imagined. The outpouring of support? Tremendous, amazing, absolutely incredible.

As of this afternoon…

7,200 people saw the post in their Facebook feed

615 people read the post on the blog

41 people “liked” the post on Facebook

38 people left a personal message for my dad on the blog

27 people shared the post on their personal Facebook page

and…

1 person (my dad, aka Mr. Femling) left a note of thanks for all who made the week so special for him:

“Your comments have raised my spirits immeasurably! It’s easy to get down when you have pulmonary fibrosis and can’t play the trumpet like you used to. I wear oxygen tanks all of the time now so I can still get around and play golf. I always wanted to die directing the band when everything was clicking, as it did many times with you guys, or playing golf. I almost got my wish when I had a heart attack on hole #3 at the [golf course] about 6 weeks ago. As depression started to set in your comments lifted me up and made me want to fight on! The “wall of sound” you created gave me the “chills” many times as do the memories of those times do now. Thanks to my daughter Amy for this great retirement party and to all of my fantastic band students. [Mr. Femling]  JUNE 18, 2014 – 8:07 PM”

I have to admit, I’ve learned some lessons this week. Publishing that post and seeing the positive outcomes was eye opening for sure.

So what have I learned?

1) Sometimes you have to take a leap of faith. Sometimes there’s just no getting around it. When I published that post, I had NO idea what the response would be. I had no idea how it would “perform.” I had no proof, no evidence to suggest the post would be a success. For all I knew, the post could’ve died flat on its face. But something told me that wasn’t going to happen. I just had a feeling, a suspicion that it had the potential to produce the outcomes I desired for my dad. So I took a leap of faith. And it worked. Sometimes, in order to get the outcomes we desire, in order for God to produce the outcomes in our lives that He desires for us, we need to take leaps of faith.

2) People really can be amazing. And once in a while? They’ll not only meet, but greatly exceed all of your expectations. If you’ve been around this blog for a while, you’ve heard me talk about expectations. About four years ago, I became very aware of a fault I’ve carried for a lifetime. The expectations I have for myself and the expectations I have of others are simply way too high. Well, let me just say that all of my expectations were met and exceeded with this blog post for my dad! People showed up. They spent time leaving messages that were detailed, heartfelt, and kind. They acted when they could’ve sat idle. They cared when they could’ve chosen to care less. It was a true honor for me, my dad, and my entire family to read the messages people left on the blog. The outpouring of love and support was amazing, each and every perspective unique, and all together an honoring, perfect picture of my dad’s character and career as band director.

3) Words are powerful. I love words. And I take them seriously, probably more seriously than most. In fact, I’d say that when it boils down to it, words might just be the point of my life. Words can lift up, and words can tear down. We choose our words. Yes, we choose our words. We choose how and when to use them, and with whom to share them. If you go in to that blog post for my dad, dig deep in the comments, read each word, and ponder the true meaning of it all, you’ll be astounded, overwhelmed by the content that was communicated in that space. Words have immense power. Why are we careless with words, throwing them around as if they don’t mean anything, joking as if it won’t hurt anyone, blaming when maybe it’s nobody’s fault at all. Why do we withhold words when they have the power to heal, bring peace, joy, encouragement? Why don’t we love, lift each other up, tend to one another with words more often? Why don’t we consider the holy weight of words, every one important, every one filled with possibility?

Yes, these are just a few of the things I learned from the post I published in honor of my dad’s career as a band director. So today, I rest in peace, acknowledging publicly that the post was a success.

Together, we provided a little joy, a little hope, a little reassurance and blessing for my dad, Mr. Femling, in the midst of times that have been tough.

Words of gratitude are extended generously to those of you who read, responded, and replied to the post. You recognized and restored dignity to a man who deserved it.

Amy

**If you haven’t read the post I wrote in honor of my dad’s career as band director, I strongly encourage you to do so! You’ll find it here, at In Which I’m Throwing a Retirement Party for My Dad, Mr. Femling!

It was the second week of August 2013. The sun was shining and the sky was blue. For some reason, I had more time than normal before my last speech-language therapy home visit that day, so I took the opportunity to stop at the grocery store where I planned to do business banking and pick up an ice cream treat.

But I never did make it into the store that day.

This thing that happened? It was a little crazy.

So I got out of my car at this grocery store I’d never been to before, and all I could hear was somebody whistling in the parking lot. It was the kind of whistling that was hard to ignore, although everybody but me seemed to be going about their grocery shopping business as usual.

I looked around and looked around some more. There were NO signs of a whistling person anywhere. But then I looked a couple rows down and saw an older man with a line of grocery carts. He was pushing the carts towards the store, and I noticed he was the one, HE was the one whistling!

So I crossed the two lines of cars separating me and that man in the parking lot because, hey, I had a little time and I really wanted to know what compelled this man to whistle so intently while he was working! I approached, told him how lovely his whistling was, how it captured my attention across the parking lot, and asked if I could tell his story on my blog.

When the man responded, I discovered a MAJOR problem…

He didn’t speak a lick of English. In fact, he responded to my inquiry in Spanish.

Hmm….

What was I to do?

I’d only been blogging for 13 months at that point, and I’d never run into a situation like this!

If I was any other sane person, I would’ve let it go at that. But no. I had to do something!

So I went back to my car and pulled up a translation website on my iPhone while keeping a close eye on the whistling grocery cart pusher. One of the first sites that came up was www.webtranslation.paralink.com, so I clicked on the link, found Spanish translation, and crafted something to say to the man. (And ya, I knew that whatever I said had to be simple and to the point, because I hadn’t taken a Spanish class since high school, so even with translation, I wasn’t going to be blowing the dude away with my Spanish proficiency.)

This is what I had translated on my little iPhone…

I love your whistling. Can I write an article about your lovely whistling for the internet?

OK. OK! So 8 1/2 months later, I realize this is craziness, utter stupidity! The fact that I went back to this whistling, Spanish-speaking grocery cart pushing man just to say that seems ridiculous. I admit it. But for some reason, in that moment, I was compelled to return to him and know more about his story, and those were unfortunately, the best words I could muster in those moments of rush in the parking lot.

So I got out of my car, took my handy dandy phone with those words translated to Spanish, and sought out the whistling grocery cart pusher once again.

Utter craziness, I know.

When I approached the man, he recognized me from before and stopped immediately. I pulled out my phone and read the words, in my feeble attempt at Spanish.

Amo su silbido. ¿Puedo escribir un artículo sobre su silbido encantador para el Internet?

(I love your whistling. Can I write an article about your lovely whistling for the internet?)

The man must have understood at least some of what I said, and must have thought I was fluent in Spanish, because he then proceeded to tell me what sounded like his life story – IN SPANISH! 

As he proceeded, sentence after sentence, I debated in my mind – was this rude, demeaning and inappropriate to let this man go on and on in Spanish, when I don’t understand much of anything he’s saying? Or is it OK? I let my heart and my gut rule, and I decided I’d stay. Although I have to admit, it made me feel a little uncomfortable and desperate for a translator because I knew he was revealing to me, right there in the grocery store parking lot, a story that was heart-wrenching and incredible.

So there I stood, in the middle of a grocery store parking lot, listening to this man tell me his life story, in Spanish. And I didn’t understand a thing. Or did I?

My “translation” and understanding of bits and pieces of the man’s story compelled me to stay when logic told me it’d be better to flee.

This is what I understood of the whistling, Spanish-speaking grocery cart pusher’s story, despite our language differences. Words paired with gestures, paired with my strong intuition and skill interpreting others’ communication from 14 years of experience as a speech-language pathologist, led me to understand this.

The man had been whistling since he was born. There were no tears when he was born, just whistling, right from the start. He was most definitely sure of that.

He had no schooling. He could write only a few words.

He’d experienced and observed many devastating and horrific things over the course of his life. His wife died. He gestured having an arm cut off from the elbow down three times. He gestured getting his head cut off another time. He took my pen and wrote “WICKED” on his hand, and had many names for Satan in Spanish.

But even in all his pain, the whistling, Spanish-speaking man had a deep faith. In our short time together, he pointed to the ground and then back up to the sky several times. There were many references to “Biblia.” And he even brought out his lighter and lifted it high to the sky to demonstrate the power of God in all the pain.

After about twenty minutes of chatting, it was time for me to go. I didn’t want the man to be fired, so I found an opportunity to politely wrap up the conversation and bid the man a warm farewell as best as I could.

I returned to my car and scribbled notes about my encounter with the man.

I went home that night and told the story to my husband. It all seemed a little crazy, but there was another part of it that felt holy, like it was a divine appointment between me and this whistling stranger.

My notes and the grocery store flyer sat on my night stand for weeks. I finally decided to tuck them away in a special spot in case I wanted to refer back to that story someday.

Six months later, I took that trip to Haiti. And it wasn’t until I returned from Haiti and sought wise counsel about next steps for my life, that I realized – my encounter with that man was profound. I finally got it. I finally understood.

That whistling, Spanish-speaking grocery cart pusher taught me the only thing I need to know about LIFE. Though life’s handed us the worst, the most devastating and horrific of circumstances, we can CHOOSE to be joyful, we can CHOOSE to whistle and make the most of each and every day. We can CHOOSE to let faith rule our lives rather than fear.

It’s true for me, and it’s true for you. Will you choose to be brought down by your circumstances? Will you choose to let life get you down? Or will you whistle your way through life with faith, finding joy and opportunity in every moment?

That whistling, Spanish-speaking grocery cart pusher taught me the only thing I need to know about the PURPOSE of my LIFE, too.

The purpose of my life is to be a translator-of-sorts.

To translate stories of fire and ashes – into beauty.

To translate stories nobody understands – into stories everyone can understand.

To translate stories untold – into stories told.

To translate stories of lifelessness – into stories of true life.

To translate stories of pain – into stories of purpose.

To translate stories hidden – into stories brought to light.

To translate stories of misunderstanding – into understanding.

To translate stories of doing what you love, and loving whatever it is that you have to do.

Yes, it’s mysterious work. And I’m still trying to figure it all out.

Before, I believed there was no purpose in me sharing this story – because I didn’t know all the details, because I didn’t understand all of the man’s words, because I didn’t really know his story after all – so I stuffed it away in a hiding spot to keep to myself. There was simply too much mystery in it to believe it had value.

But now, I rest in peace, knowing the mystery is what’s profound. The mystery is where I’m meant to reside. This gift of translating mystery into some sort of beautiful reality? It’s what I’m meant to do.

So whistle on, whistle on people.

Whether you’re winning or losing or somewhere in-between, whistle on, whistle on.

Amy

When you’ve been deceived, it’s crucial you find your way back to truth.

So I sat in bed with nothing but my laptop, my Bible and a pen, ready to receive revelation about this I’m too much, not enough business.

Little did I know, revelation was about to kick in because of the words on that pen.

20 months ago, I stood in line at the Women of Faith conference in Iowa, waiting to meet Ann Voskamp, my favorite blogger. They counted us off; there was time for 35 of us to meet Ann. I was 31st in line. There were only two or three people in front of me when the security guard told us it was time to shut down the line. The conference was about to resume. Those of us remaining in line wouldn’t be able to meet Ann.

I didn’t get the opportunity to greet Ann that day, but I learned something important from her, something really important. She showed me a bit of Jesus. Before she left, she looked at each one of us in line, cupped her hands in gratitude, and graciously and lovingly waved good-bye. She noticed we were there. She hadn’t forgotten us, even in the hurry, even when she was being pulled in another direction. I saw her heart, and I saw His heart for me.

After Ann left, the woman who accompanied her gave us a pen. While I could’ve chosen to view that pen as a consolation prize and thrown it in the junk drawer, I’ve treasured it for 20 months. Printed on it, One Thousand Gifts and the verse Ephesians 5:20.

It wasn’t until this Good Friday that I sat on my bed, with my laptop, Bible AND pen in hand, and read Ephesians 5:20.

As I read more of Ephesians 5, it dawned on me. This is the book, this is the chapter I’ve been living this Holy Week. This is the battle I’ve been fighting. This is the truth I’ve been trying to believe, live.

On Monday, in the first post of this series, Too Much, I stated the following…

“If we bring these lies into the light, we’ll expose them for what they are – flat out lies, false beliefs we’ve held about ourselves for way too long, for no good reason. And truth is? We’ve got to release these lies. Or the enemy will keep us right where he wants us. Flat on the ground, no good for anything, and certainly not up to fulfilling the awesome plans God has in store for us.”

And on Good Friday, there with my Bible and pen in hand, I read this…

For you were once darkness, but now you are light in the Lord. Live as children of light for the fruit of the light consists in all goodness, righteousness and truth, and find out what pleases the Lord. Have nothing to do with fruitless deeds of darkness, but rather expose them. For it is shameful even to mention what the disobedient do in secret. But everything exposed by the light becomes visible, for it is light that makes everything visible. This is why it is said: “Wake up, O sleeper, rise from the dead, and Christ will shine on you.” Be very careful, then, how you live – not as unwise but as wise, making the most of every opportunity because the days are evil. Therefore do not be foolish, but understand what the Lord’s will is.  Ephesians 5:8-17

The fruitless deeds of darkness…I’m too much, not enough. I exposed and explored those lies all week. It felt good to let it all out, and my decision to do so was intentional, purposeful. Because I’m desperate for you to know you’re not alone, desperate to rid myself of the lies and live in the light.

But putting all those lies out there with no response, no resolution, no hope, no promise, have left me, for the most part, feeling shameful, empty, purposeless. I’m pretty sure that’s right where the enemy wants each and every one of us – stuck in the den of lies.

So it’s time to live in the truth of Ephesians. It’s time to wake up, rise from the dead, live wise, make the most of every opportunity, and understand the Lord’s will. Because I want to live in the light, not in the darkness.

I proceeded to review truths that came to mind throughout Holy Week…

For all have sinned and fallen short of the glory of God, and are justified freely by his grace through the redemption that came by Christ Jesus.  Romans 3:23-24

My grace is sufficient for you, for my power is made perfect in weakness.  2 Corinthians 12:9

For sin shall not be your master, because you are not under law, but under grace.  Romans 6:5

Perhaps it’s true. We aren’t enough, we are too much – if we live without Him.

Perhaps it’s grace I haven’t understood. What is this grace anyway?

Perhaps in all these feelings of inadequacy, I need to believe, more fully, the truths about grace.

For it is by grace you have been saved, through faith – and this not from yourselves, it is the gift of God – not by works, so that no one can boast. For we are God’s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.  Ephesians 2:8-10

Grace. It’s key to the freedom, peace and joy we’re all seeking.

And faith? It’s about our believing – in Him. It’s about us trusting – He has us in the palm of His hand – even when this great big world seems like it’s falling apart.

So how do we live as children of light?

Be joyful in hope, patient in affliction, faithful in prayer.  Romans 12:12

Do not be overcome by evil, but overcome evil with good.  Romans 12: 21

And we must not forget to put on the armor of God. Because this believing everything about us is too much, not enough? It’s proof we’re in battle. The enemy’s plotting and scheming, struggling to find his way in to our souls, into our everyday lives.

Therefore, put on the full armor of God, so that when the day of evil comes, you may be able to stand your ground, and after you have done everything, to stand. Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place, and with your feet fitted with the readiness that comes from the gospel of peace. In addition to all this, take up the shield of faith, with which you can extinguish all the flaming arrows of the evil one. Take the helmet of salvation and the sword of the Spirit, which is the word of God.  Ephesians 6:13-17

And remember, before Jesus bowed his head and gave up his spirit on the cross, He uttered these last words…

“It is finished.”  John 19:30

So live in the truth.

It. is. finished.

He paid the price for me. He paid the price for you. It’s His gift, for us.

So live, knowing it’s not your good works that save you, but faith. 

Live, knowing it’s not about your performance. It’s about your growing understanding of grace, God’s free and unmerited favor.

Live, knowing you’re ENOUGH, with Him.

Wake up sleeper, rise from the dead.

You’re ENOUGH, with Him.

Amy

*This is the final post in a 4-part Holy Week series titled “I’m Too Much, Not Enough.” If you missed the first three posts, check them out at the following links…

Part 1: Too Much

Part 2: The Real-Life Implications of this Too Much, Not Enough Business

Part 3: When It’s Good Friday and You Just Know You’re Not Enough