We approached a big spill on our way to the corner table and intentionally walked around it. A woman seated at a table near the spill warned us to be careful as we passed.
Moments later, the Taco Bell manager, James, appeared with a bucket of water, a mop, and a bright yellow caution sign he placed carefully near the site of the spill. He cleaned it up briskly and when he had completed his work, he smiled and joked with the woman at the table “What spill?” James and the woman shared a bit of light conversation in which I overheard him tell her with all sincerity “I haven’t had a bad day in 30 years, only bad moments.” As the woman got up to dump her tray, she wished him another 30 years just the same, and he agreed whole-heartedly that would be so.
James had more than captured my attention with his boldly optimistic statement that he “[hadn’t] had a bad day in 30 years, only bad moments.” Wow. Imagine how different life would be if everyone had that that mindset! But as I continued to observe this man in action, I realized his powerful presence in this place.
James greeted customers and thanked them kindly for their patience as they waited at the counter, even if they waited only seconds. He approached our table and others asking if everything was alright, and bid customers farewell with a smile, wave, and encouraging words “You have a good one!” James engaged employees in conversation with care and concern to the extent it was clear he was a respected leader.
The energy James brought to this Taco Bell was so strong I could feel it. His positive attitude inspired me and called me to action – to live with more gratitude and optimism, to live richly and boldly, to not grow weary but instead pursue excellence wherever I find myself.
Thank you James. You made my day, and I am grateful. Keep doing what you’re doing. You’re making this world a brighter place.
Light shines on the righteous and joy on the upright in heart. Psalm 97:11